The Delhi (Right of Citizen to Time Bound Delivery of services) Act, 2011

Salient Features of the Act

· Govt. services to be provided in a time bound manner
· Govt. Servant who fails to deliver related services within stipulated time is liable to fine Rs. 10 per day subject to maximum of Rs. 200 per application
· Competent Authority appointed within the department to oversee the matter and impose the amount of penalty on the officer concerned
· Administrative action may also be taken against habitual defaulter


LIST OF SERVICES CURRENTLY COVERED UNDER E-SLA PROJECT
Service Name
SLA Disposal No. of Days
Department/Organization
New Electricity connection (Domestic)
35
BSES Rajdhani Power Limited
New Electricity connection (Domestic)
35
BSES Rajdhani Power Limited
New Electricity connection (Domestic)
35
North Delhi  Power Limited
Registration of Eating House
55
Delhi  Police
Work Plan for Financial Assistance
30
Delhi  Park and Garden Society, Department of Environment, GNCTD
Grant of License to Chemist
35
Drugs Control
Eco-club Grant for Schools and Colleges
30
Department of Environment, GNCTD
Issuance of Ration Card (APL)
45
Food Supplies and Consumer Affairs
Issuance of Birth Certificate
7
Municipal Corporation of Delhi, MCD
Issuance of Death Certificate
7
Municipal Corporation of Delhi, MCD
Issuance of Birth Certificate
7
New Delhi Municipal Council, NDMC
Issuance of Death Certificate
7
New Delhi Municipal Council, NDMC
Issuance of Domicile Certificate
21
Revenue
Issuance of Income Certificate
21
Revenue
Issuance of Nationality  Certificate
21
Revenue
Issuance of OBC Certificate
60
Revenue
Issuance of SC/ST Certificate
60
Revenue
Issuance of SC/ST Certificate-other State
60
Revenue
Issuance of Solvency Certificate
21
Revenue
Registration Under Delhi Value Added Tax (DVAT) and Central Sales Tax, Act
15
Trade and Taxes
Issuance of Learner’s Driving License
1
Transport
Issuance of Permanent Driving License
1
Transport
Renewal of Permanent Driving License
1
Transport
Transfer of Ownership of Vehicle
21
Transport
Issuance of Certificate of Vehicle Fitness
15
Transport
Issuance of Registration Certificate of Vehicle Fitness
21
Transport
Grant of License as Manufacturers of Weights and Measures
45
Weights and Measures
Grant of License as Repairer of Weights and Measures
45
Weights and Measures
Grant of License as Dealer in Weights and Measures
45
Weights and Measures
Renewal of License as Manufacturers of Weights and Measures
45
Weights and Measures
Renewal of License as Repairer of Weights and Measures
45
Weights and Measures
Renewal of License as Dealer in Weights and Measures
45
Weights and Measures
Name

2426Q DUE DATE 44AB 44AE 44AF 49A 49AA 54 54B 54EC 54f 80C 80CCC 80CCD 80CCE 80CCF 80E 89(1) aces agricultural land amt on llp bank BANKS bounced cheque BUDGET BUDGETING buyers agreement CA AUDIT LIMIT capital gain carry forward losses challan booked status challan correction changes in challan changes in pan application form changes in pan data CIC CII citizen charter delhi companies tax rates company pan coparcener CORRECTION IN BANK CHALLAN correction in challan correction in etds return COST INFLATION INDEX CREDIT CARD DEDUCTION DEFAULT NOTICES dividend distribution tax (DDT) documents with pan DUE DATE FOR SERVICE TAX RETURN e paymnet of excise duty e-payment of service tax e-return by Legal Heir efiling of return elss etd return rejection ETDS etds return due date etds statement correction exchange traded funds excise return fcnr FESTIVAL SEASON firm tax rates FORM 16A form 24Q DUE DATE FORM 27Q DUE DATE free software er-1 free software st-3 FVU get pan with name and dob gift gold gold etf gratuity taxabilty house HOUSE LOAN house property house purchase agreement purchase house rent calculator house sale how to calculate tds on salary hra hra calculation huf pan huf (hindu undivided family) icai toolbar identity proof income tax challan income tax help toolbar income tax rates income tax rates firms income tax rates llp income tax refund income tax return income tax slabs individual pan INFRASTRUCTURE BONDS inter head adjustment inter source adjustment INTEREST INTEREST ACCRUED ON NSC interest on late closer kvp nsc time deposit post office interest on late deposit interest rate on tds late deposit investment plans itr-v itr-v status joint account kissan vikas patra know your pan kvp late deposit of tds leave travel concession lic life insurance limited liability partnership llp loan against rent long term capital gain ltcg mandatory e filing mat(minimum alternate tax ) minor pan mutual fund statement mutual funds negotiable instrument act new pan application form nri nro nsc NSC INTEREST pan application pan data pan form pan name pan verification pan with name physical gold pio POST OFFICE RB ACCOUNT post office time deposit ppf ppf limit 100000 ppf Limit 70000 or 100000 PREPAYMENT CHARGES proof of residence public provident fund RBI registration at aces relief on gratuity repo rate return verification reverse repo rate REVISED ETDS RETURN revised return RIGHT TO INFORMATION RTI saving bank rate SBI scrutiny cases scrutiny guidlines ay 2010-11 SERVICE TAX SERVICE TAX RETURN DUE DATE NOTIFICATION SERVICE TAX RETURN set off losses SHOPPING short term capital gain stcg SUB CONTRACTOR TAN REGISTRATION tax on gratuity tax on salary income tax rate on llp. tax savings TCS RATES TDS 194 A tds certificate TDS IN COURT CASE TDS ON AGRICULTURE LAND TDS ON COMPENSATION tds on salay TDS RATES TDS RATES 10-11 TDS RATES 11-12 who can sign return WORKS CONTRACTOR
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Income Tax India: The Delhi (Right of Citizen to Time Bound Delivery of services) Act, 2011
The Delhi (Right of Citizen to Time Bound Delivery of services) Act, 2011
Income Tax India
http://www.itaxindia.org/2011/09/delhi-right-of-citizen-to-time-bound.html
http://www.itaxindia.org/
http://www.itaxindia.org/
http://www.itaxindia.org/2011/09/delhi-right-of-citizen-to-time-bound.html
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